Professional Conduct
The Learning Need: Exploring code of conduct behaviours – with “superiors”
Dealing with people who don't treat you with respect is difficult enough, but what about when they are “above” you in the organization? What recourse do you have and what can you do to improve your working relationship with them?
Kim is a nurse working on a very busy hospital unit. Patients, families, colleagues – everyone is asking for something from her. Dr. Bailey is doing his rounds on the same unit – stress is at the very core of his existence. The conditions are ripe for an error in judgment … and the fall-out that ensues.
Participants learn that when two professionals are in open conflict, patient care is what suffers most. As leaders, they explore how to begin the conversation of repair once things have been said that may cause future productivity to be put in peril. They are asked to look inside themselves and determine what they really want. What do their behaviours indicate? Do they want to get even … or do they really want things to change?
Health Leaders Institute's mandate is to help those in health care foster and grow leadership
from within. Leadership is not a basic element of most health care study and good leadership is
not something that happens accidentally. Having this simulation augment the study of our
participants is an important step in helping them transfer their learning into their work lives.
~ Julia Scott
Health Leaders Institute, Toronto